PATIO offers a "complete satisfaction or your money back" guarantee in the following cases:
You must notify us as soon as you receive your order using the claim form below, or by phone (see the contact us section).
If your claim is accepted, we will arrange for your products to be collected from your home free of charge using our private courier service. We will also send you replacement products immediately via express delivery.
You have period of 30 days to send us your claim using the form below, indicating why you are not satisfied with the products.
If your claim is accepted, we will arrange for your products to be collected from your home free of charge using our private courier service. You can also get a refund or credit note for the products once the goods are received.